Feature

A workflow that matches how your lab actually runs.

Set up departments and production tasks that match your lab's real structure, price each task by unit, arch, or case, then sequence them into production lines with ordered stages. Four operational boards - Cases, Production Line, Employee & Department, and Technicians - let you monitor and rebalance work at whichever level answers the question you're actually asking.

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Workflow Customization

Why labs use Workflow Customization

Built around your actual departments

Name your own departments and tasks instead of working inside a fixed generic list.

Priced the way you actually price

Every task is priced by unit, arch, or case, with a default rate and optional per-employee override.

The right board for the right question

Four boards each answer a different operational question, instead of one view trying to do everything.

What workflow customization gives your lab

Departments & production tasksDefine your own departments and the tasks performed inside them, each priced unit, arch, or case.
Employee task eligibilityAssign a task to specific employees explicitly, with an optional employee-specific rate.
Production lines with ordered stagesSequence tasks into stages with estimated durations, then assign the line to the relevant restorations.
Four operational boardsCases, Production Line, Employee & Department, and Technicians boards, each suited to a different view of the work.
Separate permission rolesPage and action access is controlled independently from production-task assignment.

Common questions about Workflow Customization

A production task (what work someone can do) and a permission role (what pages or actions a login can access) are configured and managed separately.

Yes - archiving hides it from active selectors without affecting historical case data, and it can be restored later.

The list only shows employees eligible for that specific task - confirm the employee is active and assigned to it.

Ready to bring Workflow Customization into your workflow?

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